3stepIT incident

Device API problem

Critical Resolved View vendor source →

3stepIT experienced a critical incident on February 15, 2020 affecting 3StepIT 3ConnectIT Service and 3StepIT Webshop Service, lasting 2h 39m. The incident has been resolved; the full update timeline is below.

Started
Feb 15, 2020, 09:40 AM UTC
Resolved
Feb 15, 2020, 12:19 PM UTC
Duration
2h 39m
Detected by Pingoru
Feb 15, 2020, 09:40 AM UTC

Affected components

3StepIT 3ConnectIT Service3StepIT Webshop Service

Update timeline

  1. investigating Feb 15, 2020, 09:41 AM UTC

    There is currently a problem with device APIs. No API queries possible at the moment.

  2. resolved Feb 15, 2020, 12:19 PM UTC

    The problem has been solved and APIs are in function again.