3stepIT incident

SOAP API problem (3ConnectIT)

Critical Resolved View vendor source →

3stepIT experienced a critical incident on February 10, 2022 affecting 3StepIT Webshop Service, lasting 3h 49m. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2022, 10:34 AM UTC
Resolved
Feb 10, 2022, 02:23 PM UTC
Duration
3h 49m
Detected by Pingoru
Feb 10, 2022, 10:34 AM UTC

Affected components

3StepIT Webshop Service

Update timeline

  1. investigating Feb 10, 2022, 10:34 AM UTC

    3ConnectIT SOAP API problem starting 4.02.2022 10:00 (UTC +2).

  2. resolved Feb 10, 2022, 02:23 PM UTC

    This incident has been resolved.