3stepIT incident

Service downgrade in 3FindIT and 3CheckIT (Profiler server and Profiler client) services

Minor Resolved View vendor source →

3stepIT experienced a minor incident on November 14, 2022, lasting 2d. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2022, 07:28 AM UTC
Resolved
Nov 16, 2022, 07:31 AM UTC
Duration
2d
Detected by Pingoru
Nov 14, 2022, 07:28 AM UTC

Update timeline

  1. monitoring Nov 14, 2022, 07:28 AM UTC

    There might be delay in data flow and Profiler server installation status in AssetNG might be "Critical".

  2. monitoring Nov 15, 2022, 08:37 AM UTC

    The services are in normal state now. Some 3FindIT and 3CheckIT device reports have been lost during the time: 7.11.2022-13.11.2022.

  3. resolved Nov 16, 2022, 07:31 AM UTC

    This incident has been resolved.