3stepIT incident

REST API (3ConnectIT) service outbreak

Critical Resolved View vendor source →

3stepIT experienced a critical incident on February 13, 2023 affecting 3StepIT 3ConnectIT Service and 3StepIT Webshop Service, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2023, 07:10 AM UTC
Resolved
Feb 13, 2023, 07:59 AM UTC
Duration
48m
Detected by Pingoru
Feb 13, 2023, 07:10 AM UTC

Affected components

3StepIT 3ConnectIT Service3StepIT Webshop Service

Update timeline

  1. investigating Feb 13, 2023, 07:10 AM UTC

    We are currently investigating this issue.

  2. investigating Feb 13, 2023, 07:16 AM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 13, 2023, 07:59 AM UTC

    Service outage between 11.02.2023 10:22 - 13.02.2023 09:22 (UTC +2)