21st Century Mobile incident

Messaging platform (myMSP) inaccessible

Major Resolved View vendor source →

21st Century Mobile experienced a major incident on March 13, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2020, 05:00 PM UTC
Resolved
Mar 13, 2020, 05:00 PM UTC
Duration
—
Detected by Pingoru
Mar 13, 2020, 05:00 PM UTC

Update timeline

  1. resolved Mar 19, 2020, 09:25 AM UTC

    Issue with myMSP API Our Messaging platform (myMSP) has been experiencing problems since 2020-03-13 18:00. The API is currently inaccessible. Our team is working to resolve this issue. We will notify you as soon as more information is available. Issue resolved at 2020-03-13 18:10. Cause: Issue at hosting partner's data center caused the service to reboot. Impact: Request sent to the API where rejected and need to be resent.