21st Century Mobile incident

Messaging platform (myMSP) delivery delays

Minor Resolved View vendor source →

21st Century Mobile experienced a minor incident on August 21, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2020, 11:07 AM UTC
Resolved
Aug 21, 2020, 10:30 AM UTC
Duration
—
Detected by Pingoru
Aug 21, 2020, 11:07 AM UTC

Update timeline

  1. resolved Aug 21, 2020, 11:07 AM UTC

    Our Messaging platform (myMSP) experienced delivery issues between 2020-08-21 12:36 and 12:58. The API is accessible but messages are not being sent or delivered. The issue has been resolved. All queued messages have been sent and delivered. Issue start: 2020-08-21 12:36 Issue resolved: 2020-08-21 12:58 Cause: Temporary software issue. Impact: Delivery of messages delayed. No messages where lost.