21st Century Mobile incident

Messaging platform (myMSP) inaccessible

Critical Resolved View vendor source →

21st Century Mobile experienced a critical incident on January 20, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2021, 09:43 AM UTC
Resolved
Jan 20, 2021, 09:30 AM UTC
Duration
—
Detected by Pingoru
Jan 20, 2021, 09:43 AM UTC

Update timeline

  1. resolved Jan 20, 2021, 09:43 AM UTC

    Our Messaging platform (myMSP) has been experiencing problems between 10:30 and 10:37. The API and web interface where inaccessible. The issue has been resolved. Issue start: 2021-01-20 10:30 Issue resolved: 2021-01-20 10:37 Cause: Temporary software issue. Impact: Requests sent to the API have been rejected and need to be resent.