21st Century Mobile incident
Messaging platform (myMSP) delivery delays
21st Century Mobile experienced a minor incident on May 10, 2022 affecting API and Message delivery queue, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring May 10, 2022, 07:54 AM UTC
Our Messaging platform (myMSP) has been experiencing message delivery delays since 2022-05-10 07:52. The cause of the issue has been identified and a fix has been implemented. All queued messages will be delivered shortly. Issue start: 2022-05-10 07:52 Impact: Delivery of messages delayed. No messages have been lost.
- resolved May 10, 2022, 08:27 AM UTC
Our Messaging platform (myMSP) experienced delivery issues between 2022-05-10 07:52 and 10:22. The API was accessible but message deliveries where delayed. The issue has been resolved. All queued messages have been sent and delivered. Issue start: 2022-05-10 07:52 Issue resolved: 2022-05-10 10:27 Cause: Temporary software issue. Impact: Delivery of messages delayed. No messages where lost.