1E Outage History
1E partial outage · 1 active incident View live status →Pingoru has recorded 54 incidents for 1E: 33 in the last 12 months and 10 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 4 | 5 of 720 (1%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 4 | 80 of 720 (11%) |
| July 2026 | 1 | 120 of 744 (16%) |
| August 2026 | 2 | 8 of 744 (1%) |
| September 2026 | 2 | 15 of 720 (2%) |
| October 2026 | 6 | 98 of 584 (17%) |
Incidents, newest first
Critical November 19, 2025 Management Console (MCO) not loading 3d 23h Management Console
Started Nov 19, 2025, 08:26 PM UTC· resolved Nov 23, 2025, 08:04 PM UTC
- investigating Nov 19, 2025, 08:26 PM UTC
We are currently investigating this issue.
- investigating Nov 19, 2025, 09:01 PM UTC
We see very high load at the affected service. As a workaround, please use WebUI (web.teamviewer.com)
- investigating Nov 20, 2025, 09:12 AM UTC
We see very high load at the affected service. Both services, Management Console and Web.teamviewer.com are affected.
- investigating Nov 20, 2025, 10:02 AM UTC
We see very high load at the affected service. As a workaround, please use WebUI (web.teamviewer.com)
- monitoring Nov 20, 2025, 05:52 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Nov 20, 2025, 09:19 PM UTC
Update - We see very high load at the affected service for login.teamviewer.com As a workaround, please use WebUI (web.teamviewer.com)
- investigating Nov 20, 2025, 09:21 PM UTC
We are continuing to investigate this issue.
- monitoring Nov 20, 2025, 11:37 PM UTC
Our team have implemented new mitigation measures, and the Management Console is gradually coming back online. Please note that full access for all customers may take some time.
- investigating Nov 21, 2025, 08:36 AM UTC
We are currently investigating issues for MCO and WebUI (web.teamviewer.com).
- investigating Nov 21, 2025, 10:46 AM UTC
We are currently investigating issues with our WebUI (web.teamviewer.com) and our TeamViewer Remote Client. As a temporary workaround, please use our Management Console (login.teamviewer.com) or the Classic TeamViewer Client.
- monitoring Nov 21, 2025, 11:03 AM UTC
A fix has been implemented and we are monitoring the results.
- investigating Nov 21, 2025, 12:32 PM UTC
We are currently investigating issues for MCO and WebUI (web.teamviewer.com).
- monitoring Nov 21, 2025, 03:41 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 21, 2025, 03:43 PM UTC
Service Disruption in the Management Console Due to High Server Load https://www.teamviewer.com/en/insights/service-disruption-console-high-load-20251121/
- resolved Nov 23, 2025, 08:04 PM UTC
This incident has been resolved.
Major November 17, 2025 TFA for connections - push notifications incident 2h 4m TeamViewer Services
Started Nov 17, 2025, 04:12 PM UTC· resolved Nov 17, 2025, 06:16 PM UTC
- investigating Nov 17, 2025, 04:12 PM UTC
Push notifications for the TFA for connections may be not received. We will update our status page with new information as soon as possible.
- monitoring Nov 17, 2025, 06:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 17, 2025, 06:16 PM UTC
This incident has been resolved.
Major November 5, 2025 Partnerlist Issue 23m TeamViewer Services, Management Console
Started Nov 05, 2025, 09:45 AM UTC· resolved Nov 05, 2025, 10:08 AM UTC
- investigating Nov 05, 2025, 09:45 AM UTC
We are currently investigating an issue with our Partnerlist.
- resolved Nov 05, 2025, 10:08 AM UTC
This incident has been resolved.
Major October 30, 2025 License activation issue 22m TeamViewer Services
Started Oct 30, 2025, 02:46 PM UTC· resolved Oct 30, 2025, 03:09 PM UTC
- investigating Oct 30, 2025, 02:46 PM UTC
We are currently having issues with license activation on some instances. We´re currently investigating this issue.
- resolved Oct 30, 2025, 03:09 PM UTC
This incident has been resolved.
Major October 29, 2025 Web.teamviewer.com unavailable 3h 37m TeamViewer Services
Started Oct 29, 2025, 04:05 PM UTC· resolved Oct 29, 2025, 07:43 PM UTC
- investigating Oct 29, 2025, 04:05 PM UTC
We´re currently facing an issue with our web.teamviewer.com instance. Please use login.teamviewer.com or the local client instead for the time being.
- identified Oct 29, 2025, 05:29 PM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 29, 2025, 06:16 PM UTC
Recovery Update: Microsoft expects the affected "Frontdoor" service to begin recovery in approximately 30 minutes. We anticipate WebUI (web.teamviewer.com) will recover shortly after.
- monitoring Oct 29, 2025, 07:20 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 29, 2025, 07:21 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 29, 2025, 07:43 PM UTC
This incident has been resolved.
Major July 22, 2025 Ticketsystem - Login issue 3h 34m TeamViewer Ticketsystem
Started Jul 22, 2025, 03:22 PM UTC· resolved Jul 22, 2025, 06:57 PM UTC
- investigating Jul 22, 2025, 03:22 PM UTC
We are currently facing an issue with the Login process of our Ticket system.
- monitoring Jul 22, 2025, 03:46 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 22, 2025, 06:57 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 22, 2025, 06:57 PM UTC
This incident has been resolved.
Major July 3, 2025 TeamViewer Meeting - No Meeting Possible 1h 35m TeamViewer Services
Started Jul 03, 2025, 02:24 PM UTC· resolved Jul 03, 2025, 04:00 PM UTC
- investigating Jul 03, 2025, 02:24 PM UTC
We are currently facing an issue which affects TeamViewer Meeting. Meetings can´t be started currently.
- monitoring Jul 03, 2025, 03:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 03, 2025, 04:00 PM UTC
This incident has been resolved.
Major June 10, 2025 Issues with REACH API 3h 42m API
Started Jun 10, 2025, 07:48 AM UTC· resolved Jun 10, 2025, 11:30 AM UTC
- investigating Jun 10, 2025, 07:48 AM UTC
We are currently experiencing a high load on our API servers and are investigating the issue.
- identified Jun 10, 2025, 09:20 AM UTC
We are currently experiencing a high load on our API servers. The issue has been identified and we're looking into it.
- monitoring Jun 10, 2025, 09:35 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 10, 2025, 11:30 AM UTC
The incident has been resolved and we will continue to monitor the situation closely to prevent further service impact.
Minor May 12, 2025 TeamViewer Community - Downgraded Performance 1h 50m TeamViewer Community
Started May 12, 2025, 07:19 AM UTC· resolved May 12, 2025, 09:09 AM UTC
- identified May 12, 2025, 07:19 AM UTC
We are currently experiencing latency issues in the TeamViewer Community due to problems with a third-party provider. The root cause has been identified, and their team is actively working on a resolution. We will continue to monitor the situation closely and provide updates as they become available. All other Components are not affected by this.
- monitoring May 12, 2025, 08:40 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 12, 2025, 09:09 AM UTC
This incident has been resolved.
Major May 12, 2025 Connectivity issue 2h 20m TeamViewer Services, Monitoring & Asset Management, Management Console, IoT
Started May 12, 2025, 01:20 AM UTC· resolved May 12, 2025, 03:40 AM UTC
- investigating May 12, 2025, 01:20 AM UTC
A subset of our users are currently experiencing a connectivity issue when accessing our services. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible.
- investigating May 12, 2025, 01:22 AM UTC
We are continuing to investigate this issue.
- investigating May 12, 2025, 01:24 AM UTC
We are continuing to investigate this issue.
- monitoring May 12, 2025, 02:20 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 12, 2025, 02:44 AM UTC
We are continuing to monitor for any further issues.
- resolved May 12, 2025, 03:40 AM UTC
This incident has been resolved.
Major May 2, 2025 Outage on TeamViewer Services 1h 31m TeamViewer Services, Monitoring & Asset Management, Management Console, Backup and 8 more
Started May 02, 2025, 03:12 PM UTC· resolved May 02, 2025, 04:44 PM UTC
- investigating May 02, 2025, 03:12 PM UTC
We are currently facing an issue with all our Services. We are investigating the issue.
- identified May 02, 2025, 03:59 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 02, 2025, 04:04 PM UTC
A fix has been implemented and we are monitoring the results.
- identified May 02, 2025, 04:05 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 02, 2025, 04:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 02, 2025, 04:44 PM UTC
This incident has been resolved.
Major March 28, 2025 Partial Login and Connection issues 29m TeamViewer Services, Management Console, API
Started Mar 28, 2025, 08:27 AM UTC· resolved Mar 28, 2025, 08:56 AM UTC
- investigating Mar 28, 2025, 08:27 AM UTC
A subset of our users experiencing Login and Connection issues. We´re investigating the issue.
- monitoring Mar 28, 2025, 08:43 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 28, 2025, 08:56 AM UTC
This incident has been resolved.
Major March 25, 2025 Device groups and groups issue for some users 1h 27m TeamViewer Services, Management Console
Started Mar 25, 2025, 12:07 PM UTC· resolved Mar 25, 2025, 01:35 PM UTC
- investigating Mar 25, 2025, 12:07 PM UTC
A subset of users are having issues with the devices and contacts in device groups and groups.
- identified Mar 25, 2025, 12:21 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 25, 2025, 12:23 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 25, 2025, 01:35 PM UTC
This incident has been resolved.
Major March 5, 2025 Decreased Performance 1h 42m TeamViewer Services, Monitoring & Asset Management, Management Console, Backup and 3 more
Started Mar 05, 2025, 11:56 AM UTC· resolved Mar 05, 2025, 01:38 PM UTC
- investigating Mar 05, 2025, 11:56 AM UTC
We are currently investigating an issue with decreased product performance.
- investigating Mar 05, 2025, 12:10 PM UTC
We are continuing to investigate this issue.
- investigating Mar 05, 2025, 12:13 PM UTC
We are continuing to investigate this issue.
- monitoring Mar 05, 2025, 01:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 05, 2025, 01:38 PM UTC
This incident has been resolved.
Minor February 27, 2025 WebUI - Device groups are empty (no devices are shown) 3h 24m TeamViewer Services
Started Feb 27, 2025, 12:25 PM UTC· resolved Feb 27, 2025, 03:49 PM UTC
- investigating Feb 27, 2025, 12:25 PM UTC
Impact: Degraded performance Customer impact: A subset of our users are currently experiencing in our WebUI empty device groups. Our engineers have not yet confirmed the underlying root cause and they are working on the identification. We will update our status page with new information as soon as possible. Affected component: TeamViewer Services (WebUI) Recommended public communication: The affected customers can use the TeamViewer Management Console for the Device Groups at the moment.
- identified Feb 27, 2025, 01:19 PM UTC
Our engineers identified the underlying root cause for the degraded performance and are working on the resolution. We will update our status page with new information as soon as possible.
- monitoring Feb 27, 2025, 03:26 PM UTC
We fixed the issue which caused the degraded performance and we are monitoring the results. We will update our status page with new information as soon as possible.
- resolved Feb 27, 2025, 03:49 PM UTC
We fixed the degraded performance and all our systems are back online and functional.
Major January 17, 2025 Device groups issue 31m TeamViewer Services, Management Console
Started Jan 17, 2025, 02:52 PM UTC· resolved Jan 17, 2025, 03:23 PM UTC
- investigating Jan 17, 2025, 02:52 PM UTC
Partial device groups functionality issues for a subset of users.
- identified Jan 17, 2025, 03:15 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 17, 2025, 03:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 17, 2025, 03:23 PM UTC
This incident has been resolved.
Major December 4, 2024 Disappearing device groups 49m TeamViewer Services, Management Console
Started Dec 04, 2024, 12:01 PM UTC· resolved Dec 04, 2024, 12:50 PM UTC
- investigating Dec 04, 2024, 12:01 PM UTC
We are currently having an issue with disappearing device groups.
- identified Dec 04, 2024, 12:18 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 04, 2024, 12:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 04, 2024, 12:50 PM UTC
This incident has been resolved.
Minor November 28, 2024 Login and Web API issues 5h 3m Management Console, API
Started Nov 28, 2024, 09:40 AM UTC· resolved Nov 28, 2024, 02:43 PM UTC
- investigating Nov 28, 2024, 09:40 AM UTC
We are currently having degraded performance on Logins and Web API.
- identified Nov 28, 2024, 10:21 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 28, 2024, 01:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 28, 2024, 02:43 PM UTC
This incident has been resolved.
Minor November 12, 2024 Remote Management - Backup Service 3h 9m Backup
Started Nov 12, 2024, 11:44 AM UTC· resolved Nov 12, 2024, 02:53 PM UTC
- investigating Nov 12, 2024, 11:44 AM UTC
We are experiencing technical issues in our backend services and are proactively investigating.
- monitoring Nov 12, 2024, 12:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 12, 2024, 02:53 PM UTC
This incident has been resolved.