15Five incident

Engagement unavailable

Major Resolved View vendor source →

15Five experienced a major incident on April 19, 2024, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2024, 03:00 PM UTC
Resolved
Apr 19, 2024, 04:00 PM UTC
Duration
1h
Detected by Pingoru
Apr 19, 2024, 03:00 PM UTC

Update timeline

  1. resolved Apr 19, 2024, 04:36 PM UTC

    Customers may have encountered errors when attempting to access the Engage component which affected ability to create campaigns and respond to surveys. Engineering identified and remediated an issue with traffic routing causing the incident.