12Twenty incident

Web application slow to respond to requests

Major Resolved View vendor source →

12Twenty experienced a major incident on March 28, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2022, 06:30 PM UTC
Resolved
Mar 28, 2022, 06:30 PM UTC
Duration
—
Detected by Pingoru
Mar 28, 2022, 06:30 PM UTC

Update timeline

  1. resolved Mar 30, 2022, 05:17 AM UTC

    One of our web server instances was accepting requests but responding extremely slowly to many requests. This issue lasted for about two hours and affected between 15%-30% of incoming requests before the offending server was restarted.