12Twenty experienced a minor incident on March 8, 2023 affecting Web Application, lasting 1h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- investigating Mar 08, 2023, 11:15 PM UTC
Users are reporting that sites cannot be accessed. The 12twenty team is actively investigating this issue.
- identified Mar 08, 2023, 11:29 PM UTC
The team has identified the issue and is actively working on implementing a resolution. An incremental improvement to site access is expected.
- monitoring Mar 08, 2023, 11:46 PM UTC
A fix has been implemented and the teams will continue to monitor all sites.
- monitoring Mar 09, 2023, 12:01 AM UTC
Site access has been fully restored. We are continuing to monitor.
- monitoring Mar 09, 2023, 12:51 AM UTC
We are continuing to monitor for any further issues.
- resolved Mar 09, 2023, 01:10 AM UTC
The issue with site access has been fully resolved and all systems are operational.