12Twenty experienced a minor incident on September 5, 2023 affecting Web Application, lasting 3h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- investigating Sep 05, 2023, 05:42 PM UTC
Some users are reporting degraded performance while accessing the site. Our teams are actively investigating this issue.
- identified Sep 05, 2023, 06:01 PM UTC
We have identified the source causing degraded performance. The team will be implementing a fix.
- monitoring Sep 05, 2023, 06:20 PM UTC
The team has implemented a fix and we are actively monitoring site performance.
- resolved Sep 05, 2023, 08:28 PM UTC
We have resolved the degraded performance.