12Twenty incident

Limited Platform Access

Major Resolved View vendor source →

12Twenty experienced a major incident on April 22, 2024 affecting Web Application, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2024, 06:30 PM UTC
Resolved
Apr 22, 2024, 06:46 PM UTC
Duration
15m
Detected by Pingoru
Apr 22, 2024, 06:30 PM UTC

Affected components

Web Application

Update timeline

  1. identified Apr 22, 2024, 06:37 PM UTC

    We have received reports that some users are unable to access the platform or are experiencing persistent "Oops" errors. The team is aware of the issue and is working to restore access to the platform.

  2. resolved Apr 22, 2024, 06:46 PM UTC

    The team has released a fix that restores access to the platform.