12Twenty incident

Web application errors during deployment of new release of platform

Minor Resolved View vendor source →

12Twenty experienced a minor incident on February 1, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2022, 01:55 AM UTC
Resolved
Feb 01, 2022, 01:55 AM UTC
Duration
—
Detected by Pingoru
Feb 01, 2022, 01:55 AM UTC

Update timeline

  1. resolved Feb 01, 2022, 02:57 AM UTC

    Between 5:55pm PT and 6:05pm PT, users may have received an error while using the 12twenty platform. The errors were a result of a new version of the application being deployed that was not backwards compatible with the prior version of the application. Errors resulted during the deployment of this release. We apologize for the issues this may have caused and we will ensure that all future releases can be deployed without adversely affecting users.