12Twenty experienced a minor incident on January 9, 2025 affecting Web Application, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- identified Jan 09, 2025, 05:08 PM UTC
We are currently investigating an issue where admin users are reporting that they are unable to update or save changes to student profiles. Our team is actively working to identify the root cause and will provide updates as soon as possible.
- resolved Jan 09, 2025, 06:17 PM UTC
This incident has been resolved.