12Twenty experienced a minor incident on March 3, 2025 affecting Web Application, lasting 3h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- identified Mar 03, 2025, 05:54 PM UTC
Some users are reporting that pages are slow to load or fail to load initially. We are investigating the issue.
- identified Mar 03, 2025, 05:55 PM UTC
We are continuing to work on a fix for this issue.
- resolved Mar 03, 2025, 09:17 PM UTC
Access to the platform has stabilised, and users are no longer experiencing slow wait times or pages that fail to load.