12Twenty Outage History

12Twenty is up right now

Pingoru has recorded 27 incidents for 12Twenty: 1 in the last 12 months and 0 in the last 90 days.

Source: status.12twenty.com

27incidents recorded
1last 12 months
0last 90 days
under a minutetypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking 12Twenty in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 507 (0%)

Incidents, newest first

Notice November 18, 2025 Service disruption due to Cloudflare outage –

Started Nov 18, 2025, 11:30 AM UTC· resolved Nov 18, 2025, 11:30 AM UTC

  1. resolved Nov 18, 2025, 09:33 PM UTC

    Description: We experienced a service disruption today due to an outage affecting Cloudflare, our DNS and security infrastructure provider. This resulted in our platform being inaccessible to users. Impact: During the incident, users were unable to access our platform. All services relying on Cloudflare's DNS resolution, Web Application Firewall (WAF), and DDoS protection were affected. Root Cause: The disruption was caused by an upstream outage with Cloudflare's infrastructure. As we utilize Cloudflare for critical services including DNS management, WAF, and DDoS mitigation, the outage prevented traffic from reaching our platform. Resolution: Service was restored once Cloudflare resolved the issues with their infrastructure. We have confirmed that all systems are now operating normally. Learn more about the incident: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

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Minor March 3, 2025 Intermittent Page Load Delays 3h 46m Web Application

Started Mar 03, 2025, 05:30 PM UTC· resolved Mar 03, 2025, 09:17 PM UTC

  1. identified Mar 03, 2025, 05:54 PM UTC

    Some users are reporting that pages are slow to load or fail to load initially. We are investigating the issue.

  2. identified Mar 03, 2025, 05:55 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Mar 03, 2025, 09:17 PM UTC

    Access to the platform has stabilised, and users are no longer experiencing slow wait times or pages that fail to load.

Read the full incident report →

Minor January 13, 2025 Degraded Performance 13m Web Application

Started Jan 13, 2025, 08:39 PM UTC· resolved Jan 13, 2025, 08:52 PM UTC

  1. investigating Jan 13, 2025, 08:39 PM UTC

    Our team is actively investigating the issue and working on a resolution. We will provide updates as more information becomes available. Thank you for your patience.

  2. resolved Jan 13, 2025, 08:52 PM UTC

    Our team has resolved the degraded performance.

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Minor January 9, 2025 Issues Saving Updates to Student Profiles 1h 9m Web Application

Started Jan 09, 2025, 05:08 PM UTC· resolved Jan 09, 2025, 06:17 PM UTC

  1. identified Jan 09, 2025, 05:08 PM UTC

    We are currently investigating an issue where admin users are reporting that they are unable to update or save changes to student profiles. Our team is actively working to identify the root cause and will provide updates as soon as possible.

  2. resolved Jan 09, 2025, 06:17 PM UTC

    This incident has been resolved.

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Minor October 22, 2024 Email Delivery Issues 12h 9m Email (SendGrid)

Started Oct 22, 2024, 08:35 PM UTC· resolved Oct 23, 2024, 08:45 AM UTC

  1. identified Oct 22, 2024, 08:56 PM UTC

    We are currently experiencing an issue with our email delivery system. Emails are not being delivered as expected. Our team has been made aware of the problem and is actively investigating the root cause.

  2. identified Oct 22, 2024, 10:05 PM UTC

    .

  3. identified Oct 22, 2024, 10:06 PM UTC

    We are currently awaiting an update from our email service provider, SendGrid, as they work to resolve the issue impacting our email service. No emails have been lost during this incident, and all queued emails will be sent once the issue is fully resolved by SendGrid.

  4. resolved Oct 23, 2024, 09:06 AM UTC

    The issue impacting our email delivery service has now been fully resolved. Our provider, SendGrid, has restored normal operations, and all queued emails have been successfully sent. We apologize for any disruption this may have caused and appreciate your patience throughout the incident.

Read the full incident report →