123FormBuilder incident

Investigating issues with API

Major Resolved View vendor source →

123FormBuilder experienced a major incident on April 19, 2021 affecting Forms and Submissions and 1 more component, lasting 3h 19m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2021, 01:55 PM UTC
Resolved
Apr 19, 2021, 05:15 PM UTC
Duration
3h 19m
Detected by Pingoru
Apr 19, 2021, 01:55 PM UTC

Affected components

FormsSubmissionsBuilderAPI

Update timeline

  1. investigating Apr 19, 2021, 01:55 PM UTC

    Oops! We apologize for this, we are investigating an issue with API We will post updates as soon as we know more. We are very sorry for any inconvenience.

  2. identified Apr 19, 2021, 01:58 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 19, 2021, 02:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 19, 2021, 05:15 PM UTC

    This incident has been resolved.