123FormBuilder incident

Degraded performance

Minor Resolved View vendor source →

123FormBuilder experienced a minor incident on September 17, 2021 affecting Forms and Submissions and 1 more component, lasting 3h 56m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2021, 09:19 AM UTC
Resolved
Sep 17, 2021, 01:16 PM UTC
Duration
3h 56m
Detected by Pingoru
Sep 17, 2021, 09:19 AM UTC

Affected components

FormsSubmissionsBuilder

Update timeline

  1. investigating Sep 17, 2021, 09:19 AM UTC

    Argh! It looks like we have identified an issue with Form Creation. We're working on fixing it, however in the meantime Form Creation may be affected. We will post updates as soon as we know more. Please accept our apologies for the inconvenience.

  2. identified Sep 17, 2021, 09:27 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 17, 2021, 11:36 AM UTC

    We are continuing to work on a fix for the identified issue.

  4. monitoring Sep 17, 2021, 01:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 17, 2021, 01:16 PM UTC

    This incident has been resolved.