123FormBuilder experienced a minor incident on November 16, 2021 affecting Forms and Submissions and 1 more component, lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Affected components
FormsSubmissionsAccount
Update timeline
- identified Nov 16, 2021, 07:30 AM UTC
Hey there, Form Builder! We've been notified that 2CheckOut, the service provider that helps us with payments processing, is experiencing some issues with their service. Because of this some core functionalities are affected. Unfortunately 2CheckOut does not have a public status page, we will keep you updated with the progress. We are sorry for the inconvenience.
- monitoring Nov 16, 2021, 08:21 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 16, 2021, 09:09 AM UTC
Incident resolved. 2CheckOut fixed the root cause and all systems are operational now. Thank you