123FormBuilder incident

General application instability while using Firefox and Safari web browsers.

Notice Resolved View vendor source →

123FormBuilder experienced a notice incident on May 6, 2022 affecting Builder, lasting 2d 23h. The incident has been resolved; the full update timeline is below.

Started
May 06, 2022, 08:21 AM UTC
Resolved
May 09, 2022, 07:30 AM UTC
Duration
2d 23h
Detected by Pingoru
May 06, 2022, 08:21 AM UTC

Affected components

Builder

Update timeline

  1. identified May 06, 2022, 08:21 AM UTC

    Argh! It looks like we have identified an issue with our application while being used in Firefox and Safari web browsers. Different sections and functionalities are impacted. We're working on fixing it, however in the meantime you can use all your forms and data safely by using a different web browser for ex. Chrome or Edge. Rest assured that form submissions are not impacted. Please accept our apologies for the inconvenience we are working on solving this as soon as possible.

  2. monitoring May 09, 2022, 06:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 09, 2022, 07:30 AM UTC

    This incident has been resolved.