100ms experienced a major incident on September 6, 2022 affecting Rooms (Conferencing system), lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Rooms (Conferencing system)
Update timeline
- investigating Sep 06, 2022, 05:12 AM UTC
Some of the conferencing rooms are facing timeouts while joining.
- identified Sep 06, 2022, 05:17 AM UTC
The issue has been identified and a fix is being implemented. Some of the older sessions are still facing the issue. Newer sessions are working fine
- monitoring Sep 06, 2022, 05:26 AM UTC
A fix has been implemented and we are monitoring the results
- resolved Sep 06, 2022, 05:48 AM UTC
This incident has been resolved.