100ms incident

Globally Intermittent connectivity issues.

Major Resolved View vendor source →

100ms experienced a major incident on April 18, 2024 affecting API and Recordings and 1 more component, lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2024, 06:48 PM UTC
Resolved
Apr 18, 2024, 06:49 PM UTC
Duration
1m
Detected by Pingoru
Apr 18, 2024, 06:48 PM UTC

Affected components

APIRecordingsRooms (Conferencing system)EventsDashboard

Update timeline

  1. investigating Apr 18, 2024, 06:43 PM UTC

    We have been observing intermittent connectivity issues globally. We are working on resolving them

  2. investigating Apr 18, 2024, 06:48 PM UTC

    We are continuing to investigate this issue. We use Atlas MongoDB as a global database, Atlas MongoDB underwent unplanned maintenance, resulting intermittent connectivity issues.

  3. resolved Apr 18, 2024, 06:49 PM UTC

    This incident has been resolved. All services are up and running now.