100ms incident

HLS streaming and recording down in India region

Notice Resolved View vendor source →

100ms experienced a notice incident on October 1, 2024 affecting Recordings, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2024, 02:30 PM UTC
Resolved
Oct 01, 2024, 03:10 PM UTC
Duration
39m
Detected by Pingoru
Oct 01, 2024, 02:30 PM UTC

Affected components

Recordings

Update timeline

  1. investigating Oct 01, 2024, 01:07 PM UTC

    HLS streaming and recording down in India region, We suspect this due to filestore issue from GCP, We are still investigating.

  2. investigating Oct 01, 2024, 03:06 PM UTC

    The issue has been mitigated now by moving traffic to a backup cluster.

  3. investigating Oct 01, 2024, 03:08 PM UTC

    We are continuing to investigate this issue.

  4. resolved Oct 01, 2024, 03:10 PM UTC

    This incident has been resolved. We will share the RCA soon