WorkRamp experienced a minor incident on June 9, 2020 affecting Employee Learning Cloud, lasting 2h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Employee Learning Cloud
Update timeline
- investigating Jun 09, 2020, 03:32 PM UTC
SCORM Cloud Engineers are investigating unexpected high request latency.
- identified Jun 09, 2020, 03:33 PM UTC
SCORM Cloud Update: The issue has been identified and a fix is being implemented. In the meantime, we have a workaround and we're monitoring the system.
- resolved Jun 09, 2020, 06:19 PM UTC
SCORM Cloud Update: A fix for this incident has been deployed.