WorkRamp experienced a notice incident on November 23, 2020 affecting Employee Learning Cloud, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Employee Learning Cloud
Update timeline
- investigating Nov 23, 2020, 03:46 PM UTC
There is a select group of "jobs" that are backed up on our servers. These are typically move/copy items and we are working on clearing the queue. We will keep you updated on the clearing of this queue, but it should not affect any new items moving forward.
- identified Nov 23, 2020, 03:46 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 23, 2020, 05:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 23, 2020, 05:12 PM UTC
This incident has been resolved.