WorkRamp experienced a minor incident on January 27, 2021 affecting Employee Learning Cloud and Customer Learning Cloud, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Employee Learning CloudCustomer Learning Cloud
Update timeline
- identified Jan 27, 2021, 07:14 PM UTC
We have identified an issue with uploaded images that are not showing within the application. We have also found a related issue with text fields not saving. We have identified the problem and are currently deploying a fix very soon.
- resolved Jan 27, 2021, 07:24 PM UTC
We have now fixed the issue. Systems are back to normal.