WorkRamp experienced a minor incident on September 15, 2021 affecting Employee Learning Cloud, lasting 2h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Employee Learning Cloud
Update timeline
- identified Sep 15, 2021, 03:23 PM UTC
Some users are experiencing performance issues with SCORM modules that are resulting in slow response times and/or latency errors. Our third-party service provider SCORM Cloud is actively looking into the issue.
- monitoring Sep 15, 2021, 03:25 PM UTC
A fix has been implemented by SCORM Cloud and we are monitoring the results.
- resolved Sep 15, 2021, 06:21 PM UTC
This incident has been resolved.