WorkRamp experienced a critical incident on December 12, 2021 affecting Employee Learning Cloud and Customer Learning Cloud, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Employee Learning CloudCustomer Learning Cloud
Update timeline
- identified Dec 12, 2021, 07:13 PM UTC
The site is currently not accessible due to a back-end update being made. We are currently rolling-back the update and the site should be back online shortly.
- identified Dec 12, 2021, 07:21 PM UTC
We are targeting to be back online shortly, about 15 minutes at our best estimate at the moment.
- resolved Dec 12, 2021, 07:29 PM UTC
The issue has been resolved, thanks for your understanding and apologies for the inconvenience.