WorkRamp incident

SCORM Module Latency

Notice Resolved View vendor source →

WorkRamp experienced a notice incident on January 6, 2022, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2022, 04:05 PM UTC
Resolved
Jan 06, 2022, 05:37 PM UTC
Duration
1h 32m
Detected by Pingoru
Jan 06, 2022, 04:05 PM UTC

Update timeline

  1. investigating Jan 06, 2022, 04:15 PM UTC

    SCORM Cloud, our third party service provider that manages our SCORM modules has notified us of a new incident: We're experiencing performance issues that are resulting in slow response times and are actively looking into the issue.

  2. identified Jan 06, 2022, 04:42 PM UTC

    per SCORM Cloud: The issue has been identified and a fix is being implemented.

  3. monitoring Jan 06, 2022, 05:24 PM UTC

    per SCORM Cloud: A fix has been implemented and we are monitoring the results.

  4. resolved Jan 06, 2022, 05:37 PM UTC

    This incident has been resolved.