WorkRamp experienced a major incident on July 20, 2022 affecting Employee Learning Cloud and Customer Learning Cloud, lasting 58m. The incident has been resolved; the full update timeline is below.
Affected components
Employee Learning CloudCustomer Learning Cloud
Update timeline
- identified Jul 20, 2022, 03:10 PM UTC
SCORM is currently investigating the issue.
- identified Jul 20, 2022, 03:17 PM UTC
Courses that have a SCORM associated are currently giving out an error page. The SCORM team is currently investigating the issue.
- monitoring Jul 20, 2022, 04:05 PM UTC
A fix has been implemented
- resolved Jul 20, 2022, 04:09 PM UTC
SCORM has resolved the issue and training courses associated with a SCORM should now be operational.