WorkRamp incident

Error when generating a report in the Report Builder

Minor Resolved View vendor source →

WorkRamp experienced a minor incident on September 9, 2022 affecting Employee Learning Cloud, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2022, 12:30 PM UTC
Resolved
Sep 09, 2022, 01:21 PM UTC
Duration
50m
Detected by Pingoru
Sep 09, 2022, 12:30 PM UTC

Affected components

Employee Learning Cloud

Update timeline

  1. investigating Sep 09, 2022, 12:30 PM UTC

    We are aware that some customers are unable to generate a report in the Report Builder. Our team is currently investigating the issue.

  2. identified Sep 09, 2022, 01:16 PM UTC

    The issue has been identified a fix is being implemented.

  3. monitoring Sep 09, 2022, 01:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 09, 2022, 01:21 PM UTC

    This incident has been resolved.