WorkRamp incident

Admin Console Error

Minor Resolved View vendor source →

WorkRamp experienced a minor incident on November 15, 2022 affecting Employee Learning Cloud, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2022, 10:40 PM UTC
Resolved
Nov 16, 2022, 12:16 AM UTC
Duration
1h 36m
Detected by Pingoru
Nov 15, 2022, 10:40 PM UTC

Affected components

Employee Learning Cloud

Update timeline

  1. investigating Nov 15, 2022, 10:40 PM UTC

    Some Admins are seeing a "Sorry, an error occurred" message when in the Admin console.

  2. identified Nov 15, 2022, 10:59 PM UTC

    Our team has identified a fix and are working on getting the fix ready.

  3. monitoring Nov 16, 2022, 12:08 AM UTC

    A fix for this has been released.

  4. resolved Nov 16, 2022, 12:16 AM UTC

    Fix is confirmed and stable.