WorkRamp incident

SCORM Modules Presenting a Blank Page

Notice Resolved View vendor source →

WorkRamp experienced a notice incident on March 10, 2023 affecting Employee Learning Cloud and Customer Learning Cloud, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2023, 01:00 AM UTC
Resolved
Mar 10, 2023, 01:00 AM UTC
Duration
Detected by Pingoru
Mar 10, 2023, 01:00 AM UTC

Affected components

Employee Learning CloudCustomer Learning Cloud

Update timeline

  1. investigating Mar 09, 2023, 06:39 PM UTC

    The service provider we use to manage our SCORM modules, SCORM Cloud, is experiencing some technical difficulties. This causes users to see a blank page when navigating into a SCORM module.

  2. monitoring Mar 09, 2023, 07:02 PM UTC

    SCORM modules are loading normally again. We are monitoring this to confirm it is no longer an issue.

  3. resolved Mar 10, 2023, 03:57 AM UTC

    This incident has been resolved.