WorkRamp experienced a minor incident on April 5, 2024 affecting Employee Learning Cloud and Customer Learning Cloud and 1 more component, lasting 1h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Employee Learning CloudCustomer Learning CloudEU Application
Update timeline
- investigating Apr 05, 2024, 08:40 PM UTC
We are aware of an issue with our platform intermittently producing a generic errors.
- identified Apr 05, 2024, 08:42 PM UTC
Our backend team is working on resolving the intermittent error. We expect full platform stability soon.
- monitoring Apr 05, 2024, 09:19 PM UTC
We have now deployed a fix and are monitoring the results.
- resolved Apr 05, 2024, 09:47 PM UTC
This incident has been resolved.