WorkRamp incident

Degraded Performance in Employee Learning Cloud

Minor Resolved View vendor source →

WorkRamp experienced a minor incident on November 15, 2024 affecting Employee Learning Cloud, lasting 6h 22m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2024, 03:30 PM UTC
Resolved
Nov 15, 2024, 09:52 PM UTC
Duration
6h 22m
Detected by Pingoru
Nov 15, 2024, 03:30 PM UTC

Affected components

Employee Learning Cloud

Update timeline

  1. investigating Nov 15, 2024, 03:30 PM UTC

    We are experiencing degraded performances in the employee learning cloud which is leading an error when publishing Guides.

  2. monitoring Nov 15, 2024, 07:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 15, 2024, 09:52 PM UTC

    This incident has been resolved.