Vitally incident

Elevated error rates

Major Resolved View vendor source →

Vitally experienced a major incident on December 28, 2023 affecting Product and Analytics Data Processing, lasting 4h 28m. The incident has been resolved; the full update timeline is below.

Started
Dec 28, 2023, 03:10 AM UTC
Resolved
Dec 28, 2023, 07:38 AM UTC
Duration
4h 28m
Detected by Pingoru
Dec 28, 2023, 03:10 AM UTC

Affected components

ProductAnalytics Data Processing

Update timeline

  1. investigating Dec 28, 2023, 03:10 AM UTC

    We are currently investigating an issue with access to Vitally.io and our APIs.

  2. monitoring Dec 28, 2023, 04:18 AM UTC

    We have resolved the root cause of the errors and will continue to monitor.

  3. resolved Dec 28, 2023, 07:38 AM UTC

    This incident has been resolved.