Vitally experienced a minor incident on October 30, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 30, 2024, 05:00 PM UTC
We experienced an elevated level of Analytics API errors in our EU region for less than 10 minutes, from 16:45 UTC - 16:53 UTC. Some requests to the Analytics API failed with a 504 error during this time. The error rate has since recovered. We have identified the issue and are working to mitigate it moving forward.