Vitally incident

External doc sharing errors

Major Resolved View vendor source →

Vitally experienced a major incident on November 18, 2024 affecting Product, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2024, 08:38 PM UTC
Resolved
Nov 18, 2024, 09:23 PM UTC
Duration
45m
Detected by Pingoru
Nov 18, 2024, 08:38 PM UTC

Affected components

Product

Update timeline

  1. investigating Nov 18, 2024, 08:38 PM UTC

    We are currently investigating an issue with external docs shared on Vitally not loading correctly. The core product remains available.

  2. identified Nov 18, 2024, 08:43 PM UTC

    The issue has been identified and a fix is rolling out now.

  3. identified Nov 18, 2024, 09:20 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Nov 18, 2024, 09:23 PM UTC

    This incident has been resolved.