Vitally experienced a major incident on January 27, 2025 affecting Product, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
Product
Update timeline
- identified Jan 27, 2025, 03:27 PM UTC
We are investigating an issue where dashboards are erroring. We have identified the issue and service should be restored shortly.
- identified Jan 27, 2025, 03:33 PM UTC
A fix is being deployed and is expected to be live in 10-15 minutes.
- resolved Jan 27, 2025, 03:44 PM UTC
This incident has been resolved, but we will continue to monitor closely.