Vitally incident

Elevated Server Response Times

Notice Resolved View vendor source →

Vitally experienced a notice incident on April 24, 2025 affecting Product and Analytics Data Processing, lasting 23h 41m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2025, 02:38 PM UTC
Resolved
Apr 25, 2025, 02:19 PM UTC
Duration
23h 41m
Detected by Pingoru
Apr 24, 2025, 02:38 PM UTC

Affected components

ProductAnalytics Data Processing

Update timeline

  1. investigating Apr 24, 2025, 02:38 PM UTC

    We are seeing elevated server response times which can result in a slow experience using Vitally. We are investigating the root cause.

  2. investigating Apr 24, 2025, 03:48 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 24, 2025, 04:46 PM UTC

    We are continuing to investigate this issue.

  4. investigating Apr 24, 2025, 05:38 PM UTC

    We are continuing to investigate this issue.

  5. resolved Apr 25, 2025, 02:19 PM UTC

    This incident has been resolved.