Telenor CDN incident

Possible network issue in one or more datacenters in Oslo

Notice Resolved View vendor source →

Telenor CDN experienced a notice incident on October 13, 2021 affecting Edge caching and File ingest upload and 1 more component, lasting 4h 46m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2021, 10:04 AM UTC
Resolved
Oct 13, 2021, 02:50 PM UTC
Duration
4h 46m
Detected by Pingoru
Oct 13, 2021, 10:04 AM UTC

Affected components

Edge cachingFile ingest uploadJIT on-demand originOn-demand originDownload / static originCentral origin storageDatacenters - NO

Update timeline

  1. investigating Oct 13, 2021, 10:04 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 13, 2021, 10:42 AM UTC

    Power outage in one of our datacenters used for caching services. Central datacenters for storage, on-demand and download/static origin services were not affected.

  3. monitoring Oct 13, 2021, 01:24 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 13, 2021, 02:50 PM UTC

    This incident has been resolved.