Telenor CDN incident

Central origin storage down

Critical Resolved View vendor source →

Telenor CDN experienced a critical incident on May 6, 2024 affecting File ingest upload and JIT on-demand origin and 1 more component, lasting 11h 1m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2024, 07:30 PM UTC
Resolved
May 07, 2024, 06:32 AM UTC
Duration
11h 1m
Detected by Pingoru
May 06, 2024, 07:30 PM UTC

Affected components

File ingest uploadJIT on-demand originOn-demand originDownload / static originCentral origin storageRolling buffer od origin

Update timeline

  1. investigating May 06, 2024, 08:18 PM UTC

    We are currently investigating this issue.

  2. identified May 06, 2024, 08:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 07, 2024, 06:32 AM UTC

    All storage services up and working again at 03:27 CEST.