Relay incident

API and Gateway Outage

Notice Resolved View vendor source →

Relay experienced a notice incident on June 10, 2021 affecting Gateway and Message Bus and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2021, 07:06 PM UTC
Resolved
Jun 10, 2021, 07:06 PM UTC
Duration
Detected by Pingoru
Jun 10, 2021, 07:06 PM UTC

Affected components

GatewayMessage BusREST APIAdmin Console

Update timeline

  1. resolved Jun 10, 2021, 07:06 PM UTC

    Customers seeing error messages connection to API or sending messages into the gateway. We started receiving connection errors at 11:10 AM U.S. Central Time (CT) this morning from our API and gateway that connections were refused. We immediately identified the cause of the issue and found a resolution to the problem. This issue was fix and traffic returned back to normal at around 1:30PM U.S. Central Time (CT). We are continuing to monitor the situation but believe the issue has been fully repaired. We will keep you updated here with the latest updates if anything changes.