QuaverEd experienced a notice incident on October 24, 2019 affecting Single Sign-On into QuaverEd, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Single Sign-On into QuaverEd
Update timeline
- resolved Oct 24, 2019, 04:32 PM UTC
We had an error in our code that caused Google SSO to go down from 10:31 am to 11:12 am central. This error has now been resolved and Google SSO is functioning normally again.
- postmortem Oct 24, 2019, 04:32 PM UTC
We are doing some system updates to Single Sign On and we made a bad push to the SSO processing logic, which broke Google SSO. We are reviewing our code as well as our testing and deploy procedures to ensure that we don’t make this mistake again.