QuaverEd incident

Reports of Outage

Major Resolved View vendor source →

QuaverEd experienced a major incident on January 23, 2020, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2020, 06:49 PM UTC
Resolved
Jan 23, 2020, 07:20 PM UTC
Duration
30m
Detected by Pingoru
Jan 23, 2020, 06:49 PM UTC

Update timeline

  1. investigating Jan 23, 2020, 06:49 PM UTC

    We have multiple reports of users being unable to reach our site. This is intermittent, and does not affect all users. We are investigating whether the issue is with our systems or part of the larger internet infrastructure as a whole.

  2. resolved Jan 23, 2020, 07:20 PM UTC

    It seems there was a partial outage from our DNS provider that prevented users in certain areas from accessing our site. Unfortunately this was not an issue within our control, nor was it limited to Quaver, though we do apologize for any interruption to our users. We believe this issue is now resolved and users should now be able to access Quaver reliably again.