QuaverEd incident

QuaverMusic Info and Preview Sites Unavailable

Critical Resolved View vendor source →

QuaverEd experienced a critical incident on August 26, 2020, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2020, 03:53 PM UTC
Resolved
Aug 26, 2020, 04:13 PM UTC
Duration
20m
Detected by Pingoru
Aug 26, 2020, 03:53 PM UTC

Update timeline

  1. identified Aug 26, 2020, 03:53 PM UTC

    We are experiencing an issue with our www.quavermusic.com/info site and preview.quavermusic.com site related to certificates. Our dev team is actively working on the fix for this and plan to have it resolved soon.

  2. identified Aug 26, 2020, 03:55 PM UTC

    Please note that you can still log into your QuaverMusic account and access QuaverMusic resources at www.quavermusic.com/login.aspx.

  3. identified Aug 26, 2020, 04:05 PM UTC

    We have now resolved the issue for the QuaverMusic info site (at www.quavermusic.com/info). We are working on resolving the issue for the QuaverMusic preview, at preview.quavermusic.com.

  4. resolved Aug 26, 2020, 04:13 PM UTC

    This issue is now resolved. All sites should now be available again.