QuaverEd experienced a minor incident on August 28, 2020, lasting 31d 4h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 28, 2020, 03:15 PM UTC
Due to the massive increase in student accounts in the past few weeks, we have been experiencing intermittent slowdowns on our servers. While the site serving our teaching resources has been largely unaffected by these volumes, the student site is experiencing daily service interruptions. We have isolated the cause and are working to remedy it.
- investigating Sep 01, 2020, 05:23 PM UTC
We are continuing to work to remedy this issue. For more on the slowdown and our efforts to address it, please visit https://www.quavered.com/2020/09/01/a-message-from-quavered-president/
- investigating Sep 01, 2020, 05:24 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 15, 2020, 10:52 PM UTC
While site performance is back to normal, monitoring and infrastructure improvements are ongoing in response to unprecedented volume.
- resolved Sep 28, 2020, 07:58 PM UTC
This incident has been resolved.