QuaverEd incident

Isolated Login Incident

Notice Resolved View vendor source →

QuaverEd experienced a notice incident on February 11, 2021 affecting Single Sign-On into QuaverEd, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2021, 04:59 PM UTC
Resolved
Feb 11, 2021, 04:59 PM UTC
Duration
Detected by Pingoru
Feb 11, 2021, 04:59 PM UTC

Affected components

Single Sign-On into QuaverEd

Update timeline

  1. resolved Feb 11, 2021, 04:59 PM UTC

    An internal change to a database on Thursday 2/11 led to an occasional issue with users logging in. We were made aware of this issue at around 9:35AM on Thursday 2/11 and found that the issue only impacted Single Sign-On users. Once identified, the issue and resolved by 9:43AM. No action is needed by users and all systems are back to normal.